Legal

Refund Policy

Akrue Pty Ltd  ·  Last updated: 21 September 2026

01

Your 7-day refund window

This policy applies to the $25 AUD one-time payment for the Akrue 6-Week Challenge pilot program.

You can get a full refund, no questions asked, if you ask within 7 days of your purchase. Just email us — see Section 4 below.

02

After 7 days

Outside the 7-day window described above, your payment is non-refundable, except where a refund is required under the Australian Consumer Law — for example, if the service is not provided with due care and skill, or is not fit for the purpose it was sold for. See Section 3 below.

03

Your Australian Consumer Law rights

Nothing in this policy excludes, restricts, or modifies any guarantee, condition, or warranty implied by the Australian Consumer Law that cannot lawfully be excluded. Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. If our service fails to meet a consumer guarantee, you may be entitled to a remedy — including a refund — regardless of how much time has passed since your purchase.

04

How to request a refund

Email admin@akrue.app with the email address you used at checkout and let us know you'd like a refund.

  • Within your 7-day window: we'll process your refund within 5 business days of your request, no questions asked.
  • Outside your 7-day window, under the Australian Consumer Law: tell us what went wrong. We'll assess your request and get back to you within 5 business days.

Refunds are returned to your original payment method via Stripe.

05

Changes to this policy

We may update this Refund Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Where changes are material, we will notify pilot users by email.

06

Contact us

If you have any questions about this Refund Policy, please contact us: